Medside Healthcare SMS Text Messaging Privacy Policy

Effective Date: 04/14/2025

At Medside Healthcare, we are committed to maintaining the privacy and security of your personal health information. This SMS Text Messaging Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive text messages from us.

1. Information We Collect

When you choose to receive SMS messages from Medside Healthcare, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Appointment details (e.g., date, time, location)

  • Limited health-related information relevant to your care

2. Use of Information

Medside Healthcare uses SMS text messages for:

  • Appointment confirmations, reminders, and updates

  • Home health/care visit reminders

  • Medication or test result notifications (if applicable)

  • General health or wellness tips (only with your explicit consent)

  • Administrative communication or patient satisfaction follow-ups

3. HIPAA and Text Messaging

We take your privacy seriously. While we limit the use of protected health information (PHI) in text messages, SMS is not a fully secure communication method. By opting in, you acknowledge and accept the potential privacy risks of receiving limited health-related information by text. We do not send detailed medical information or sensitive data via SMS without your express written consent.

4. Consent and Opting In

By providing your mobile phone number and opting in, you authorize Medside Healthcare to send SMS text messages to you. Message frequency may vary depending on your care. Message and data rates may apply. Consent to receive SMS messages is not a condition of receiving services from Medside Healthcare.

5. Opting Out

You may opt out of SMS communications at any time by replying “STOP” to any message. You may also contact us directly at (404) 633-7433 or This email address is being protected from spambots. You need JavaScript enabled to view it. to update your preferences.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Nonetheless, we advise against sending any personal or sensitive health information through SMS.

7. Third-Party Vendors

Medside Healthcare may use HIPAA-compliant third-party vendors to deliver SMS messages. These vendors are contractually required to protect your information in accordance with applicable laws.

8. Policy Updates

We may revise this policy as needed. Updates will be posted on our website with the new effective date. Please check periodically for any changes.

9. Contact Us

If you have questions about this SMS Privacy Policy or your rights, please contact:

Medside Healthcare
Phone: (404) 633-7433
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://medside.com/